2014
2013
You Can Now Book Hotels Through Twitter - Forbes
To that end, Loews Hotels are now letting users book hotel rooms completely through Twitter, removing the need for an online booking portal. According to USA Today, users need only tweet to @Loews_hotels and use the hashtag #bookloews for an online agent to respond to the tweet and sort out the details. When a rate and dates are settled, the booking agent will send over a secure form for credit card processing.
Sens du client - Le blog des professionnels du marketing client et de la relation client: La symétrie des équipements : une expérimentation de la Poste
(via)La symétrie des équipements : une expérimentation de la Poste
